excess

<p>miway did contact me and reenter m y excess as 4500 r but still they want me to pay 4950r excess for the claim that i log on the 29/5/2017 THEY NEVER INFORM ME OFF THE NEW EXCESS AND LIKE I NOTED YESTERDAY THEY NEVER TOLD ME THAT EXCESS WILL GO UP BECAUSE THEY ASK ME WHAT COULD I PAY IN CASE OF A CLAIM THEN THERE IS A MAN BY THE NAME OFF TEBONG WORKING IN CLAIMS THAT WERE VERY ARROGANT WHEN I ASK HIM HOW MANY TIMES TO SPEAK TO A SUPERVISOR HE REFUSE TO PUT ME TROUGH AND START LAUGHING AT ME THIS IS A SERIOUS MATTER AND NOT A JOKE MIWAY MIST CORRECT MY EXCESS ON THE CLAIM SO THAT I CAN FIX MY CAR I PHONE OTHER INSURANCE COMPANIES AND THEY DONT INCREASE THE EXCESS ONLY THE PREMIES THANK YOU</p>