yP
yvonne P

1 reviews | Active since Aug 2016

05 Jun 2017, 08:53

excess

<p>my excess was 4500r after i file a claim on the 29th may 2017 on the 30th they renewd my policy and made my excess 4950 r i had to choose the excess they in crease my prenie already in nov2016 not at all happy they took me away from a other insurance and now my premie is already r36 per month more and they want to increase my excess</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply05 Jun 2017, 16:14
Official

We sorry that you feel this way! An agent will be in contact with you shortly to discuss your concerns.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply07 Jun 2017, 15:37
Official

We’re so sorry to hear that your recent changes to your policy has left you feeling let down and undervalued. Please be assured that it is never our intention to upset you in any way. We confirm Asisipho has since been in touch to update your policy to better suite your needs and we thank you for giving us another chance to make things right. Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!


Best regards,
The MiWay Team