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Alan A

1 reviews | Active since Sept 2016

19 Sept 2016, 11:53

Exceptional Service - Zandile to the rescue

<p>I had a flat battery on Sunday morning and called the Miway emergency roadside number.</p> <p>I was greeted by the most angelic voice i've ever heard <span style="text-decoration: underline;"><strong>(more call centre's need this) </strong></span></p> <p>After speaking to Zandile Mfuphi and my particulars were verified i received a sms confirmation and within minutes another sms followed with the details of the roadside service provider.</p> <p>Before and after the service provider arrived i received calls from Zandile, this really made me feel as if "WE" are in this together.</p> <p>Zandile, i commend your patronage and professionalism.</p> <p>Miway did it once again. </p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Sept 2016, 12:23
Official

This is the kind of service we aim to deliver at all times. We are thrilled to hear that Zandile is enthusiastic about awesome service delivery.

Best regards,
The MiWay Team