1 reviews | Active since Nov 2010
Exceptional Service Recevied From MiWay
I recently purchased a new vehicle and amended my policy with MiWay to reflect this change in insurance requirements using MiWay's online self service system. I have used this system in the past with success. However, unfortunately this time I was billed by MiWay - on a vehicle which I no longer had in my possession- traded in, for December and January. After receiving several extremely courteous followup calls from Mmapaseka Ma****isho, this issue was exceptionally professionally dealt with and completely resolved by Mmapaseka. Let it be said that such warm and friendly service is the best I have ever experienced when dealing with motor vehicle insurance companies. Thank-you MiWay and thank-you Mmapaseka Ma****isho. Keep up the top class customer service.
We're so sorry about the initial hiccup, but glad that Mmapaseka managed to step in and make it all OK! Thanks for taking the time to compliment her on her efficient and friendly service delivery - we'll be sure to high five her for turning your frown upside down!
Best regards,
The MiWay Team
We're so sorry about the initial hiccup, but glad that Mmapaseka managed to step in and make it all OK! Thanks for taking the time to compliment her on her efficient and friendly service delivery - we'll be sure to high five her for turning your frown upside down!
Best regards,
The MiWay Team
