SM
Sizakele M

1 reviews | Active since Jun 2014

16 Sept 2021, 19:42

Exceptional Service from Pieter Otto

There is a reason why I am a client with Miway Insurance is the undisputed high level of greatness when it comes to service. People like Pieter Otto are the individuals we need in our lives, who actually know what the word empathy is and when a trouble strikes, people like him simply takes the stress from you and make it their stress. I would really like to express my gratefulness to Pieter Otto for providing outstanding service when I submitted a claim. Few hours after the assessor came by, Pieter called to give an update on my claim. I appreciate that he understood the level of urgency the matter was and he treated it as such. As a client of 7yrs with Miway, I have no intentions of moving anywhere because I know when its claim time, I don't need to jump through hoops to get resolutions. Thanks Pieter, I hope u treat other customers as you did me, make them feel like they are the only clients. Pls keep exceeding our expectations and we will remain loyal.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Sept 2021, 09:56
Official
Wow! 😊 What a beautiful and heartfelt review. We are so happy to hear that Pieter helped you in such a meaningful way and we're sure he will be overfilled with joy to hear your awesome feedback. We truly appreciate you taking the time to share your experience with us. 

Best regards, 
The MiWay Team