1 reviews | Active since May 2016

12 Jul 2018, 12:04

Exceptional service from Nobantu at emergency helpline

Ive had a few unpleasant interactions with Miway and was even considering moving my business portfolio until i dealt with Nobantu from the emergency helpline. She was an absolute gem, and even went the extra mile to ensure my car was towed even though it was at my house and not stuck on the side of the road. Her dimena, approach and customer interaction s****s are amazing. Miway, you very lucky to have her and should honestly look for more staff that care about the customer and go the extra mile like Nobantu did. Thank you Nobantu for making this experience a very pleasant one.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Jul 2018, 16:41
Official

Wow – it sounds as if Nobantu saved the day. Thanks for giving her a chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team