IM
Ignatius M
1 reviews | Active since Dec 2012
08 Aug 2019, 14:13
Exceptional Service From Khulu Ngema
I would like to take this time in highlighting the excellent service that Khulu Ngema gave in assisting me with my policy when service consultants seem to have been speaking different language from each other. If it was possible I would rather deal with her when it comes to my policy, the level of professionalism she gives is outstanding. seems like she's the only one that actually knows how to treat customers fairly in that organisation. So once again thank you Khulu for being ahead of the pack.
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Replies (1)MiWay Insurance's replyOfficial
08 Aug 2019, 14:55We're sorry to hear that some of our agents gave you less than great service, but we're happy to hear that Khulu was able to turn things around. We appreciate your feedback and assure you that we take it seriously. We'll be sure to share your kind words for Khulu with her and the rest of the MiWay family!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Aug 2019, 14:55
Official
We're sorry to hear that some of our agents gave you less than great service, but we're happy to hear that Khulu was able to turn things around. We appreciate your feedback and assure you that we take it seriously. We'll be sure to share your kind words for Khulu with her and the rest of the MiWay family!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
