TM
Thato M

1 reviews | Active since Jun 2018

29 Aug 2019, 14:06

Exceptional service. An angel indeed

This morning my car broke down in the middle of the road at N14 Lanseria. I was in such panic because I was on my way to work and didn't know what to do. I called in today at the call centre and spoke to Ntokozo Sibeko who assisted me with such passion. Ntokozo started by keeping me calm and kept calling me several times to check up on me. I was having phone issues but he was so patient with me and even after the tow truck came he still called to check up on me. I have never received such great service ever it was as if he was there with me. Thank you so much Ntokozo Sibeko if it wasn't for you I would be so stressed and wouldn't know what to do. but you made my life so easy. Thank you Miway for having such great people in your space. I will most Def give credit of the company to my friends. God bless you.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Aug 2019, 14:09
Official
Wow – It sounds as if Ntokozo saved the day! Thanks for giving him a chance to show you just how much we value you as our client. We’ll be sure to high five him for making such a lasting impression on you and we look forward to keeping you impressed for years to come.
Best regards,
The MiWay Team