IM
Innocent M

1 reviews | Active since Jul 2016

06 Jul 2016, 16:31

Exceptional Service

<p>I was in the brink of cancelling my insurance policy with Miway because I felt they were not going out of their way to look after me as a client. Then came Ntokozo Ngcobo who went out of her way of addressing my issues. She assured me as a customer that my rights were protected and ensured that i understood the product the were offering. She was knowledgeable and demonstrated high levels of emotional intelligence in dealing with an angry client. I recommend her for the best service of the day award. thank you Ntokozo keep up the excellent service that you have given me :)</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Jul 2016, 08:18
Official

We're thrilled that Ntokozo put a smile on your face by delivering great service! Thanks for the feedback.

Best regards,
The MiWay Team

Best regards,