D
Donita

1 reviews | Active since Dec 2025

15 Apr 2025, 16:15

Exceptional Customer Service

Exceptional Service from Bridgette Du Plessis. I recently had the unfortunate experience of being involved in a vehicle accident and had to log a claim with MiWay. Bridgette Du Plessis went above and beyond in assisting me withmy claim. She:

- Closed my claim in under 30 hours, showcasing her efficiency - Kept me informed every step of the way, providing transparency and updates - Demonstrated empathy and understanding, sharing my concern about the accident - Provided excellent customer service, being friendly and helpful throughout

Thank you, Bridgette, for your outstanding service. Your professionalism and care made a difficult situation more manageable.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Apr 2025, 16:16
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team