dM
devashnee M

1 reviews | Active since Jan 2013

10 Nov 2016, 13:18

Exceptional Customer Service

<p>Having recently complained about poor service i received from Miway, customer service agent Mmathapelo Matjiane had called to assist me. From the get-go she was very understanding and very efficient and helpful. Within a couple of minutes, she was able to assist me and conclude my request. This is what good customer service is about. High five to Mmathapelo - keep up the great work. Hope your boss gives you a reward! and i hope the rest of the agents who were previousl un-helpful will take some notes from Mmathapelo. </p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Nov 2016, 13:47
Official

Thanks for giving us a chance to make things right! We are happy that Mmathapelo impressed you with her hard work and dedication.

Best regards,
The MiWay Team

Read why MiWay is rated #Number1InService on Hellopeter.com: https://www.facebook.com/miway/videos/***/