PK
Paul K

1 reviews | Active since Dec 2017

10 Sept 2026, 19:43

Exceptional claim experience, both from company and staff.

After a very unfortunate vehicle incident, a claim was lodged with MiWay insurance. My initial claim was dealt with, but I found progress slow, and communication somewhat frustrating. I accept one deals with people. But it was under the auspices of Ms Galo Boikanyo, that this claim got traction. She met for the purposes of gathering additional documents and was very professional, at all times. She communicated well, provided feedback and was extremely efficient. It is employees like Ms Boikanyo, that elevate the image of companies and contribute to an exceptional customer experience. But for that, MiWay was exceptional, and moved fast to satisfy the finalization of the claim. I most definitely recommend MiWay and will definitely insure with them again.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Sept 2026, 19:44
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team