EH
ESTHER H

1 reviews | Active since Aug 2013

14 Oct 2021, 12:19

Exception customer service

Good day Blessing

I just spoke to one of your team member Mmapaseka Mat****isho What a Gem you have in your company. When I think about great service, it’s about how you take every interaction you have with the customer and use that as a way to improve their perception of your Organization. With this quote: I would like recognize Mmapaseka Mat****isho for going beyond the call, We last communicated with her 3 month ago and she kept the promise she made then. One thing that stands out for me about her is that Presidential treatment for customers, I enjoyed her service so much that I wanted to go on and on even when she was done with my request. She’s very well-informed about her product and very patient with taking the clients through the process.

My journey with MIWAY has been an exciting one because of such Competed and exceptional representatives

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Oct 2021, 15:18
Official
We’re thrilled to hear that Mmapaseka is as enthusiastic as she is about delivering awesome service, and that she has made such a lasting impression on you. We’ll be sure to high five her for going out of her way, so you can #LiveYourWay!
Best regards,
The MiWay Team