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Padson M

1 reviews | Active since Apr 2013

09 Dec 2019, 12:19

Excellent Services from Miway (Mihelp)

Outstanding Service from Miway (Mihelp) - It was in the Evening on the 06th/12/2019 when when my car had a break down. I called Miway Help and Bjorn Laurens Answered my call, Because i did not have sufficient airtime he called me back in less than 10 Seconds and in less than a minute he had the Tow Assistance validated and he requested for my location. I was in a place where there was no street names and he went further and asked me to get anyone around me who has a WhatsApp phone and he sent a WhatsApp with the instructions on how i can reply back to him to share my location. I did exactly that and in minutes he was informing me that he is arranging for a Tow Truck which is closer to my location and i can expect the arrival of the Tow Truck in about 30 Minutes. 20 Minutes later the Tow Truck was with us Towing the Vehicle to my Preferred location. 45 Minutes later i received a call from Bjorn Laurens confirming if everything is well and i have arrived home safely. Thank you very much to MiHelp and the Services i received from Mr. Bjorn Laurens.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Dec 2019, 12:30
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Bjorn is so enthusiastic about delivering awesome service and we are so happy to have him on our team. We’ll be sure to show him the recognition he deserves and we look forward to keeping you impressed for years to come.
Best regards,
The MiWay Team