1 reviews | Active since Jan 2017

18 Jan 2017, 19:20

Excellent Service when in trouble.

<p>Would like to pass a huge Thank You and a job well done for the fast and speedy service I received today.</p> <p> </p> <p>Had a break down this morning, peak traffic and just made 1call, less than 2mins to confirm my location, the rest was planned by the MiWay Team so well it was unreal!!! </p> <p> </p> <p>Normally, many industries/companies will show an advert on television, or send 1000 flyers to your postal, cold call you to offer u something u change your life and world into making it a better deal, selling the benefits in showing what is part of the package u pay for.</p> <p> </p> <p>Brilliant Customer Service, efficiency, accurate understanding and putting a client into a peace of mind zone while in distress is something that cannot be sold or aggressively marketed. It has to be experienced. </p> <p> </p> <p>To make mention on the assistance of the people I would personally like to thank.. </p> <p> </p> <p>Branch area :kosmsodal (MiWay)</p> <p>Names: Keneilwe Leroke (emergency line consultant) & Mahlatse Mathiba (follow up call on being assisted by the towing service)</p> <p> </p> <p>Breakdown Tow dispatched. Lacoste Towlines (Raj), </p> <p> </p> <p>Thank You being the light at a dark moment! </p> <p>Much Appreciated.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Jan 2017, 20:59
Official

It's a BIG pleasure, and our commitment to you! We're so happy to hear that our team made sure things were done your way, especially when you needed it most.

Thanks for taking a moment out of your day to share your positive service experience and for showing Keneilwe and Mahlatse the recognition they deserve. We will be sure to high five them for making such a lasting impression on you!

Best regards,
The MiWay Team