Excellent service Renier Du Bruyn

My vehicle got damaged due to the hail on Christmas Eve ,in the East Rand .I called Miway ,and spoke to Renier Du Bruyn ,since I have never claimed before ,and wasn't aware of what to do . Renier patiently and professionally talked me through the whole process and advised what would happen next ,aswell as what options was available to me . He kept in touch all the way through ,and kept me updated via email ,sms and telephone. I had to go for the assessment yesterday ,and was advised that it would take 3-4 working days ,to my surprise,I received a call a few minutes ago . I never thought that I would be writing so many reviews especially for an insurance company ,I truly believe that when you receive exceptional customer service , the individuals should be recognized ,Renier ,please keep doing what you doing and thank you for making an unpleasant experience ,a little less painful .