AC
Andre C

1 reviews | Active since Aug 2018

22 Aug 2018, 16:58

Excellent service received from Phemelo Khunou

I spoke to Phemelo Khunou, a Senior Advisor at Miway regarding revisiting my policy and perhaps decrease my monthly premium as I am of the view that MiWay can offer me better rates based on my history with them.

Phemelo not only made me felt 'at home' and that I am indeed a valued client when he contacted me, he managed to decrease my monthly premium and excesses. Our discussion not only focused on looking at what he can do for me, but we also chatted about a number of other general topics.

I am more than happy with what I was offered and would refer any of my friends and family to MiWay. In addition, it is worthwhile to note that such friendly, effective and efficient service - as rendered by Phemelo - is very rare these days.

It is because of individuals like him that I am with MiWay for over eight years and I am not intending to leave. MiWay can only prosper with efficient Fighters like Phemelo - Keep it up!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Aug 2018, 09:04
Official

We're thrilled to hear that you've found an insurer who does things your way! Thanks for your loyalty and for sharing your positive service experience with us - we will be sure to high five Phemelo for delivering such world class service.

We look forward to keeping you impressed for many years to come!

Best regards,
The MiWay Team