Excellent Service received from Miway Employee:-)

Okay so its my second time giving a good review about a Miway employee, I was so frustrated yesterday when i noticed Miway debited my account twice. i gave them a call and i was transferred to some agent who was just not bothered by my frustration, all he could say was that he apologized for the inconvenience. when i started trowing tantrums he then transferred me to a guy by the name of Tumelo Raneke, who actually went the extra mile for me, he politely acknowledged the error and managed to calm me down, i definitely commend guys like Tumelo who understand customer service and thank him so much for going the extra mile...