1 reviews | Active since Jun 2015
Excellent service received from Andrew Kekana
I logged a claim on the 1st of June and according to Miway I should receive feedback within 48hours, on the 3 I called to do a follow up as I didn't get any feedback but I didn't get any joy, I sent more then 3 emails to Tiro and not getting feedback and call his direct line leave msg and still no feedback until I spoke to Andrew who was understanding why I was needing feedback in less then 30 min I got a call from the Tiro's manager and my query was resolved. Thank you so much Andrew and Cecil, Miway need people like you in the company. I have been with Miway for years and the time I decided to deal with them it was because of the service that I receive from them even if they expensive then other insurances and lately I was doing quotation with other insurer because of the bad service that I have been receiving but since I have been assisted by Andrew and Cecil I am sure I am still going to spend years with Miway, keep up the good joy guys we need people like you.
We are so sorry for letting you down initially and for any hassles we caused you. Thanks for giving us another chance and for letting us know how nicely Andrew assisted you.
We'll be sure to high five him for turning your frown upside down!
Best regards,
The MiWay Team
We are so sorry for letting you down initially and for any hassles we caused you. Thanks for giving us another chance and for letting us know how nicely Andrew assisted you.
We'll be sure to high five him for turning your frown upside down!
Best regards,
The MiWay Team
