MA
Mia A

1 reviews | Active since Mar 2009

05 Jun 2020, 11:18

Excellent service from Innocent at Complainrs Department

After logging a complaint on Hellopeter on Monday I was called back from Innocent (Complaint Department) twice (I missed her call ) and mailed to be assisted. Eventually after going to a lot of trouble she got hold of me and was assisted in the utmost professional way. Her service was excellent. The conversation that we had was very the****utic (she has got the most calming and friendliest voice) and yes, she assisted me in every way she could. Innocent, you are amazing!. Thank you for helping me and making the experience with MiWay once again a great experience. Thank you for being so kind , understanding and so friendly. I was really nice dealing with you. 10/10 for your great service !!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Jun 2020, 11:31
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Innocent is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful message and we look forward to impressing you for years to come!

Best regards,
The MiWay Team