EM
Elisabeth M

1 reviews | Active since Oct 2017

26 Oct 2017, 09:29

Excellent service from Henry Shongwe

When recieving an update for Miway insurance I was shocked to see how drastically my rates had increased Iwas set on cancelling and asked the agent to put me through to retentions as i knew there was no way they could retain me. I was met by a bubbly voice of Henry Shongwe who was brilliant in his work ethics and definitly understood me as a customer I can honestly say he felt my pain. He not only was able to reduce my increased premiums but it was brought a few rands lower than what i am currently paying. Henry is a champion.

Thanks again for being such an asset.

Kind Regards Elisabeth

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 12:36
Official

Wow – it sounds as if Henry saved the day. Thanks for giving him another chance to show you just how much we value you as our client. We’ll be sure to high five him for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team