NM
Nthabiseng M

1 reviews | Active since Aug 2020

01 Sept 2021, 11:58

Excellent service from both Lerato and Simphiwe and Phumzile

I have been a Miway client for about 7 years now and i have had nothing but praise for the service that i get each time i have a claim or a query. This week I had 2 issues that they handled for me with outstanding outcome: i logged a claim on Friday, submitted the required documents on Monday and on Tuesday my claim was approved and payment confirmed. Lerato Komako was the representative that was helping me. i also requested a review of my policy in particular the current premium and the excess that has been set. i was assisted by Simphiwe Khumalo and he was very accommodating, very professional, he reviewed my policy and i ended up with reduced premium and reduced excess. i am a very happy client. Thank you so much to both Simphiwe and Lerato may you continue to serve the public with the same professionalism and passion.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Sept 2021, 13:42
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Lerato and Simphiwe are as enthusiastic about delivering awesome service as they are, and we’re so lucky to have them on our team. We’ll definitely pass on your wonderful compliment!  Best regards,
The MiWay Team