KD
KHANYISA D

1 reviews | Active since Mar 2022

02 Nov 2024, 19:56

Excellent Service from Bongiwe Sikhakhane from Miway.

I was assisted by Bongiwe Sikhakhane, a Senior Retentions Consultant from Miway. I was adding a second vehicle for insurance in my existing profile with Miway. I was not happy with the premium I was quoted by the consultants who assisted me with the quotation and the reasons that were provided to me for such a premium. Bongiwe took her time to listen to me, she did not rush into responding, and when she responded and explained the new premium, she did so in a clear and plain language. I thought I should take this time to complement the service I received from Bongiwe Sikhakhane. In the end I was happy and Miway retained a customer because of her. Big ups to her and I wish she will do the same to another customer.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Nov 2024, 14:26
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team