TB
Thabo B

1 reviews | Active since Aug 2017

27 Sept 2017, 13:01

Excellent Service from Adelaide

My annual premium was increased to something I felt was punitive for being loyal to MiWay and I called and spoke to Adelaide who politely explained what caused the increase. Adelaide showed great sympathy and politeness towards my predicament of not being able to afford the new premium. I'm very happy that she managed to get me a reduced premium but more appreciative for manner in which she addressed my issue

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Sept 2017, 13:06
Official

Wow – it sounds as if Adelaide saved the day. Thanks for giving her another chance to show you just how much we value you as our client. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team