Excellent service

Recently contacted MiWay for assistance with tow as my car was not starting. Ntokozo Sibeko went above and beyond to ensure this exceptional request was approved. He was kind, professional and empathetic to my situation. His communication was thorough and consistent throughout. The help received from the tow truck driver was equally impressive.

We generally don’t look forward to our interactions with our insurers but, it’s individuals like this who enhance the customer experience and personify an industry we all love to hate.