BM
Brie M

1 reviews | Active since Feb 2015

28 Apr 2021, 12:22

Excellent Service - Claims Department

Nadine Ngwenya, thank you for your efficiency and yes I was not treated very well by other Claims consultancies in the past, but you were one in a million. I assure in SA we need such kink of good service, treating your customer like is the only one you have.

Please don't stop with me but continue and MIWAY will be the best Insurance to have, it will not only be good in collecting funds on debit orders, but when coming to finalizing claims they drag their feet's, you completely changed me from moving back to Outsurance. Thank you again, hope in future I will be dealing with another efficient consultant, unlike Solly Mooka and Abey Solola, these two they are the worst in terms of communication.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Apr 2021, 15:54
Official
Thanks for taking the time to share your positive service experience with us and for showing Nadine the recognition she deserves. We're so glad to hear that she was able to turn things around and that she left you with a smile on your face - we'll make sure she gets your message! 
 
Best regards,
The MiWay Team