Excellent Service by Lorraine, hence I am back!

I joined Miway in 2012 and had a claim in 2013. It was a nasty dispute but we finally managed to resolve it. I stayed away from insurance companies for a little over a year afterwards.<br> <br> I got over the disappointment and decided to shop around again. As usual Miway had the best price and I even decided to add home contents and buildings insurance.<br> <br> Lorraine Cindi assisted and reassured me that the claims dispute I experienced in the past will not affect my new policy . She understood my busy nature and called me back every time I requested. She listened and ensured that I get a chance to speak and ask questions. I used to be in financial services so I understand the pressure and expectation, Lorraine is a prime example of how customer service excellence should outweigh the negatives.<br> <br> Keep up the great attitude Lorraine.<br> <br> Thank you Miway and most importantly, Lorraine!