Excellent Service and Great Turnaround

My insurance account was debited a month late forcing my bank account to go into arrears, after calling my insurer, Miway, and going through the hackles of the call center, I was finally put through to One Of The managers, Selina, and she was calm and understanding, thoughtful and Concerned which was truly amazing given the inconvenience. She assisted me and explain the delay in the debit, and promised to investigate, she also help me update my policy which I have been struggling to do on the Miway website, she even gave me a discounted premium for the subsequent month, nice touch. She truly made my day, I just hope this small gesture makes hers too. Thanks Selina, you rock.