AS
Anthony S
1 reviews | Active since Jul 2014
21 Nov 2018, 11:34
Excellent service again from Miway and Mandisa Xulu
Once again excellent service from Miway. I crashed my car into my garage and the car could not be driven. Although it took sometime for the Miway appointed tow truck to arrive, it did eventually and my car was towed to the authorised panelbeaters. I had a query re my excess and, whilst the Miway call centre agent was not very helpful, I finally spoke to Mandisa Xulu. I explained my situation to her and asked that Miway assist me. Mandisa was very nice and promised to both support and discuss the matter with management and phone me back. She phoned me back as promised with positive news. My car has now been repaired. Thank you Mandisa and Miway for your excellent service.
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Replies (1)MiWay Insurance's replyOfficial
21 Nov 2018, 13:15This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Mandisa is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply21 Nov 2018, 13:15
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Mandisa is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!
Best regards,
The MiWay Team
The MiWay Team
