excellent service

At around 10:00 on Monday I contacted Miway as I wanted to make changes to my policy a lady answered the phone and indicated that there was no one to assist me at the time, she took my details and promised to request someone to assist me either later that day or the following day. Knowing of the consequences of failure to make those changes should something happen to my car I went to the website for self service, little did I know I will meet my angel. I was struggling with the system and there popped a chat message, there was my angel Revonia Modisha. I explained to her what I need on the chat message, she then responded, I left the desk and her realising that I am not responding she called me on my cell phone. She solved all my problems and assisted me to update crucial part of my policy. What humbled me is, her patient manner, professionalism and outstanding problem solving ability. She was just courteous and friendly something which is very rare this days. I want MiWay to know that it has an exceptional employee. Revonia Modisha is indeed an ASSET to MiWay. My first encounter with her and I am impressed. Way to go Revonia.