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Stefan T

1 reviews | Active since Nov 2015

24 Mar 2025, 22:11

Excellent service!!!!

For over eight years, I’ve had comprehensive insurance without a single claim—until the unfortunate day I was rear-ended while stationary at a stop street, waiting for traffic to clear. From my first call to MiWay, when the incident occurred, to today, when my car went in for repairs (due to a delay in the panelbeater sourcing a new bumper), the experience has been nothing short of excellent.

MiWay handled everything seamlessly, including arranging a rental car for me through Avis this morning. Within minutes of speaking to MiWay, I received a call from Avis to finalise the details. The call center agents have been amazing—efficient, helpful, and truly a pleasure to deal with.

Now I just hope MiWay van recover my excess and their cost for the repair from the party at fault.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply24 Mar 2025, 22:12
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!

Best regards,
The MiWay Team