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Masekgonyana M

1 reviews | Active since Sept 2019

28 Jan 2023, 16:37

Excellent service

I lodged an insurance claim for my ****** cell phone on 24/01/2023 on the MiWay App. Mashudu Mtombeni was the assigned Claims Advisor. Within no time she contacted me, verified few details regarding the incident. I delayed sightly to supply additional information requested. On receiving the information, my claim was approved and settlement options given to me on 26/01/2023. On 27/01 a supplier phoned to arrange delivery of a new phone. This is now excellent service I expect from my insurer. As I honour my monthly subscriptions, I expect efficient service in instances where a claim is lodged. Well done MyWay. With this kind of service, I will remain a loyal client for many years to come πŸ‘πŸ½πŸ‘πŸ½

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jan 2023, 16:38
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!

Best regards,
The MiWay Team