Excellent service

I notified Miway about a minor vehicle accident my wife had. I was advised that if I lodged the claim via the app I would get R 1 000 taken off my excess. I lodged the claim accordingly, however I discovered that the R 1 000 was not deducted as I apparently did not attach all the required photos of the vehicle. I raised this issue with Miway as I was of the view that the app did not specifically state which photos to attach. Neo Kgano took charge of my issue and kept in contact with me daily until such time as resolution was achieved with the R 1 000 being deducted. Neo was always friendly and efficient. Well done to Miway and Neo on your excellent customer service.