MT
Musawenkosi T

1 reviews | Active since Feb 2013

18 Nov 2015, 10:41

EXCELLENT SERVICE

I called in yesterday to cancel my policy but Neo managed to convince me to stay with the organisation for the sake of continuing our relations as they have been my longest insurer, she was professional throughout, gave me additional information I did not know about and managed to reduce my premium. She therefore went the extra mile to ensure I am a happy client and that is service, made me feel like im the only client they have.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Nov 2015, 16:47
Official
Hello Mpangas,

We're thrilled Neo went the extra mile to make you feel like the valuable client that you are! Thanks for complimenting her outstanding service delivery and for deciding to stay with us.

Thanks for the awesome feedback!

Kind regards,
The MiWay Team