LM
Lindiwe M

1 reviews | Active since Sept 2018

05 Jul 2019, 11:18

Excellent service

Nokuthula was exceptional! She was very professional, helpful and went an extra mile to make sure I was happy. She communicates clearly and I felt valued. I am also happy with the premium I got as well.

One thing that Miway should do is to automate the premium adjustments on account for depreciation, it's tedious for clients to have to call every single year to re-negotiate their premiums. They already automate their annual increase and do not even account for depreciation in their calculation of this annual increase. This is totally not fair to clients. Do something about it!

Thank you again to Nokuthula who went out of her way to make sure I was happy at the end of our call.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Jul 2019, 12:54
Official
Nokuthula is well known for providing awesome service! Thanks for the positive review for her. Thanks for raising your concerns - please be assured that we take it very seriously and we will be sure to improve. 

We're committed to going out of our way so that you can #LiveYourWay ♥
 Best regards,
The MiWay Team