GN
Garry N

1 reviews | Active since Jun 2017

12 Sept 2018, 07:58

Excellent service

yesterday I received excellent service from one of your staff member who goes by the name of Refilwe Motshiwa who works in the retention department, he treated me like one of a kind client provide excellent service, I felt as if I was on cloud 9, VIP service all the way, he used the waiting guideline, kept me on the loop when he was not sure of the answer as he had to as a TL. I was enquiry about reviewing my policies premium as Budget insurance had a better deal than what I am paying current, and he sure made me happy. Miway is an excellent Insurance company to be with however they is competition out there willing to pouch client from other company's but Refilwe knew how to retain me and keep me at Miway. I hope every Miway consultant is provided excellent service like Refilwe

keep on providing excellent service not only to me but to other clients as well

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Sept 2018, 08:07
Official

Wow – it sounds as if Refilwe saved the day. Thanks for giving him a chance to show you just how much we value you as our client. We’ll be sure to high five him for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team

Best regards,