DM
Dimakatso M

1 reviews | Active since Sept 2016

04 Jun 2018, 11:17

Excellent Service

I had a break down this morning and contacted the Miway contact centre. I got hold of Thato (from Road Site Assistant Department) who assistanted me to get a tow truck. Thato made sure I was safe and that the tow truck was on its way, He phoned constantly to check up on me and that for me stood out as he made sure as a customer i'm safe. Big ups to you Thato (Dimakatso Matlala)

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Jun 2018, 21:14
Official

Wow - it sounds as if Thato made your day. Thanks for taking the time to compliment him on his efficient service delivery and for letting us know how helpful he was.

We'll be sure to pass your feedback on to Thato and show him the recognition he deserves for making your service experience memorable!

Best regards,
The MiWay Team