jM
john M
1 reviews | Active since Feb 2012
16 Jan 2021, 16:57
Excellent service
On the 30th of December I had an accident and I called the call centre and was assisted by few agents and managed to lodge a claim. My claim was assigned to Mr Masilo Modiba. He was so professional, friendly, knowledgeable and kind. Everytime when I spoke to him, he treated me with respect and was very patient. I spoke to him on Monday and he advised me to post my car keys and documents as my car was written off. Today on Saturday he called me to let me know that my claim has been finalized. Am so happy and relieved. Miway is so fortunate to have this talent he is indeed exceptional.
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MiWay Insurance's replyOfficial
18 Jan 2021, 08:11Masilo is legendary and we are so proud of him for assisting you as efficiently as he did. Thanks for the lovely compliment for him and for letting us know how helpful he was. We'll be sure to pass your feedback on to him and to high five him for making your claiming experience tolerable.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply18 Jan 2021, 08:11
Official
Masilo is legendary and we are so proud of him for assisting you as efficiently as he did. Thanks for the lovely compliment for him and for letting us know how helpful he was. We'll be sure to pass your feedback on to him and to high five him for making your claiming experience tolerable.
Best regards,
The MiWay Team
Best regards,
The MiWay Team