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shaun W

1 reviews | Active since Feb 2014

08 Oct 2015, 08:15

Excellent Service

My policy was up for review at the end of September 2015. I was not happy with the consultants service and the revised monthly premium was also extremely high. I express my displeasure and requested the consultant to reduce my premium. She eventually got back to me with the same unchanged premium after her team leader was consulted. I was in the process of looking for a better service when Chritsiaan Potgieter contacted me. This guy knew his products, was polite and reviewed my entire policy. I was totally impressed with his commitment and service level. I could easily have changed to another insurance company because my quote was a few rands cheaper but Christiaan's dedication and service delivery is what persuaded me to stay with Miway. Long story short....the company lived up to its name, thanks to Christian.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Oct 2015, 09:50
Official
Hello shaun.vwyk66,

We're so glad that Christiaan was able to step in and save the day by adjusting your premium to better suit your pocket! Thanks for sharing your good news with us - we'll be sure to give him a high five for a job well done.

We'll also pass on your incredible message to him.

Kind regards,
The MiWay Team