Excellent Service

I recently changed my debit date from the 25th to the last day of the month and a pro-rata was calculated and i was told it was going to be collected on the 25th but it never happened. I have been battling to speak to a consultant since then, i called a few times my call would be transferred and later be dropped. After so much stress of not knowing if your vehicle is covered or not Ntlantla came and put my mind at ease, he listened to my story and made sure he understood, he offered to call me back so that i don't get cut off again and he stayed on the line until my query was resolved. His friendly attitude and willingness to assist made my day. he is indeed an asset to the company. The breath in and out exercise he made with me ****ed me hahaha OMG that was funny. Keep shining Bhuti