KM
Kgomotso M

1 reviews | Active since Sept 2017

20 Sept 2017, 14:41

excellent service

I was assisted by Mpho regarding my accident claim. He was very patient, and although i was unhappy regarding the changes that were done on my policy, he managed to calm me down and he was so professional throughout the call. He kept to his promise, took accountability and ownership of the situation. I complement him for his excellent job and for exceeding my expectation. KEEP IT UP!

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Sept 2017, 15:36
Official

Wow - it sounds as if Mpho saved the day! We are so proud of him for assisting you as nicely as he did and glad to hear that he managed to turn your frown upside down. Thanks for showing him the recognition he deserves!

Best regards,
The MiWay Team