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Phumudzo M

1 reviews | Active since Mar 2017

31 Aug 2017, 16:06

Excellent service

I was unhappy with my annual increase on my premium and excess and I spoke to Thapelo masinga a supervisor who was very friendly and helpful and seek to understand my point of view to help me out.

While waiting on the line he would communicate with me and ask for my patience while helping on the other side. He managed to get my premium and excess down to my satisfaction.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply31 Aug 2017, 16:20
Official

What amazing feedback - it is exactly what that we strive for. Thanks for taking the time to compliment Thapelo on his efficient service delivery and for recognising his efforts. We’ll be sure to pass your message on to him. 

Thanks again for your lovely feedback. We look forward to keeping you impressed for years to come!


Best regards,
The MiWay Team

Best regards,