MP
Mosike P

1 reviews | Active since Jul 2017

22 Nov 2019, 22:07

Excellent service

I requested a call back from miway and a lady by the name Lerato Mathabe called me back.

She assisted with the query I had and broke everything down for me so I understand fully, I was frustrated and angry when I requested a call but she managed to makey day.

After the explanation she provided, she concluded by advising me that because of the miss understanding we will reduce your premium and access amount. I really appreciate the level of service received from Lerato, keep up the good wow and thank you again

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Nov 2019, 15:11
Official
Lerato is legendary and we're so proud of her for turning things around for you. Thanks for taking a moment out of your day to give her such great feedback and for showing her the recognition she deserves. We'll be sure to do the same!
Best regards,
The MiWay Team