NZ
NTOMBIZANELE Z

1 reviews | Active since Aug 2014

02 Jul 2015, 09:55

EXCELLENT SERVICE

I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your Senior Customer consultant Thuli Mahlangu an hour ago, She has a caring approach and she is a true professional. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. I will be able to save on my premium as of the end of July as she assisted on bringing the premium down a bit. She then went through my profile checking if I understand what I am covered for and if I am still happy with all the package. I would especially like to commend Thuli for her professionalism and superlative skills. I would love to recommend your company to anyone who needs Car insurance in the future. Keep up the good work.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Jul 2015, 16:03
Official
Hello ntombizanelezulu,

Wow - we're so delighted that Thuli was such a trooper when assisting you with your query. We're very proud of her being so efficient and professional, and we'll be sure to give her all the credit that she deserves for doing such an amazing job!

Kind regards,
The MiWay Team