AB
Ashieq B
1 reviews | Active since Sept 2010
12 Nov 2022, 08:04
Excellent Pre sales service by Thabani Nguni, I recommended that this gentleman provides soft skill training to their senior managers who lacks customer service skills
Excellent Pre sales service by Thabani Nguni, I recommended that this gentleman provides soft skill training to their senior managers who lacks customer service skill*****r aftersales service, poor workmanship by their panel beaters, 1st vehicle was written off due to negligence by the repairer then short settled by Miway even though I had shortfall cover. 2nd vehicle was repaired poorly by panel beater, lack of quality control by Miway assessors, vehicle was sent back then returned to me unfinished, more repair work was done on my vehicle at my premises.
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Replies (1)MiWay Insurance's replyOfficial
12 Nov 2022, 09:16Thanks for taking time to write to us, even more so for the positive feedback about Thabani! We're sorry to hear about your frustrating experience, and we want to sort this out for you as quickly as possible. We apologise for your frustrating experience/We don’t like that you’ve had a frustrating experience/we’re not happy to hear about your frustrating experience. One of our service team members will be in touch with proper feedback so we can sort this out for you ASAP!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply12 Nov 2022, 09:16
Official
Thanks for taking time to write to us, even more so for the positive feedback about Thabani! We're sorry to hear about your frustrating experience, and we want to sort this out for you as quickly as possible. We apologise for your frustrating experience/We don’t like that you’ve had a frustrating experience/we’re not happy to hear about your frustrating experience. One of our service team members will be in touch with proper feedback so we can sort this out for you ASAP!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
