MP
Michelle P

1 reviews | Active since May 2019

19 Aug 2019, 13:29

Excellent Customer Service - WE NEED MORE OF THIS IN SA....

Really so happy and grateful for the excellent customer service I received from GIVEN KHOZA (Sales Consultant). I am a new customer who was busy looking in the market for a new Insurance Policy for our vehicle and the serviced I received was absolutely commendable. She took the time to call me and understand my need as a customer, she made me very comfortable and also made sure that I was well informed about all the information and products (made me understand my policy well, even thou I asked so many questions). Thank you for going the extra mile and making sure you met all my requirements. As a new customer (few hours only), I am really pleased and I hope my Journey with MiWay is going to be successful as the beginning.

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Replies (4)
MiWay Insurance
MiWay Insurance's reply19 Aug 2019, 13:32
Official
We just love your feedback for Given and we are so proud of him for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to him.

Best regards,
The MiWay Team
MP
Michelle P's update19 Aug 2019, 13:35
Reviewer Update
Thanks for the reply. However Given is a LADY not a HIM.

MP
Michelle P's update19 Aug 2019, 13:36
Reviewer Update
I would also like to thank Itumelemg Koko, for her excellent and efficient service, in changing my details. Thank you and keep up the good work.
MiWay Insurance
MiWay Insurance's reply19 Aug 2019, 13:44
Official
Thanks for the feedback - we will be sure to show recognition where it is due! 

Best regards,
The MiWay Team