MO
Mariette O

1 reviews | Active since Oct 2015

05 Oct 2015, 15:11

Excellent customer service received

I'd like to compliment one of your employees, Neo Kgano, for the excellent service she provided me over the weekend and even today. Ms. Kgano helped me to sort out my account after I discovered that there had been one unauthorized debit made over the weekend.<br> <br> I also wanted to review my longstanding contract and she went out of her way to give me the best possible deal. Ensuring me all the way of promising to deliver - which she did.<br> <br> I have always been pleased with the service I receive at your company. However, Ms. Kgano's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Her knowledge, efficiency and professional manner is such an asset to your organization and will only enhance future success for your company. It is very obvious that her work ethic is rooted with high standards which, in this day and age, is hard to come by. You are very lucky to have such a dedicated lady within your operation.<br> <br> Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with MiWay for years to come.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Oct 2015, 17:41
Official
Hello surferchickie,

Neo is an asset to the company and we're proud to have her on our team! We're thrilled she was able to put a smile on your face with her world-class service delivery. Thanks for complimenting her hard work and dedication, we'll be sure to give her the thumbs up for a job well done.

Kind regards,
The MiWay Team