LK
Lebohang K

1 reviews | Active since Oct 2023

10 Nov 2023, 11:03

Excellent Customer Service: Onalenna Mokoboto

I would like to thank Onalenna Mokoboto (Customer Resolution Specialist) for taking over my claim and giving me the best and stressless service. Thank you for responding to my emails and calling to give me up to date feedback regarding my claim, I've got my car back from the panel beaters thanks to you. The journey wasn't easy but you kept updating me everyday whether bad/good news and advise me of the next step. I'm very humbled by your empathy and willingness to assist even though other things are out of your scope of work.

As Miway clients we need people like you, who understand our frustrations of waiting for a car getting fixed and try resolve the matter as quickly as possible.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Nov 2023, 11:04
Official
Thanks for the high praise for our team. We’ll let them know what a great job they’re doing.

Best regards,
The MiWay Team