RN
Ricardo N

1 reviews | Active since Aug 2021

13 Aug 2021, 11:20

Excellent customer service of business retention and additional sales

Kearabetswe Kekana intervened when I wanted to change mu insurance service provider from MiWay to a competitor.

She walked e through the MiWay insurance product options and the respective costs for each. She advised me how to optimized my service for the best value at a competitive cost. She also gave me a discount for the two-vehicle insurance package.

Her customer relations skills are excellent and she is on top of her product/service knowledge and MiWay operating systems.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Aug 2021, 12:35
Official
What awesome feedback! Thanks for giving Kearabetswe a chance to show you just how much we value you as our client and for deciding to stay happily insured with us. 

Best regards,
The MiWay Team