VT
Vuyo T

1 reviews | Active since Jul 2011

28 Jan 2021, 11:27

Excellent Customer Service from Katlego Mawela

I had an issue with my policy and called in as an unhappy client who was ready to jump ship on Tuesday, 27 January 2021. I was assisted by a very nice consultant by the name of Katlego Mawela, who went beyond her call of duty to ensure that my issue is resolved and I remain a client of MiWay after my dissatisfaction with the company. Considering that it was almost end of day when I called, I was very impressed by her patience, and her eagerness to go a step further to assist with my query. Keep up the good work Katlego!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jan 2021, 12:52
Official
We’re thrilled to hear that Katlego is as enthusiastic as she is about delivering awesome service, and that she has made such a lasting impression on you. We’ll be sure to high five her for going out of her way, so you can #LiveYourWay!  Best regards,
The MiWay Team